We service beverage equipment from standard roast & ground to liquid coffee, hot powdered, cold powdered, cold frozen, tea, bag-in-box and more.

Below are examples of the services we provide:

  • Relationship Building / Customer Service
  • Data Collection
  • Asset Verification (Confirm SN & Location of unit)
  • Product Compliance Audits
  • Initiate Service Calls (where applicable)
  • POS - Installation of Wraps or Translites / Faceplates
  • POS - Sell Sheet Distribution with Key Messaging Delivery
  • POS - Affix Product Clings / QR Code stickers
  • Preventive Maintenance (PM)
    • Inspect brewers / gauge glass for cracking & staining
    • Remove & wash brew baskets, pots, shuttles, spray heads, and interior parts
    • Prime / Flush / Rinse lines
    • Clean interior and exterior
    • Empty and clean drip trays
    • Ensure all lights & digital displays are working
    • Affix toll-free Customer Service stickers

RP2 specializes in mobilizing field representatives to provide on-going support and coverage for leading beverage companies at Foodservice accounts (Healthcare, Colleges & Universities, C-stores, B&I, Restaurants, Military, etc.) nationwide.  
To date, we've made over 350,000 account visits and provided regular preventive maintenance to over 700,000 assets.


To dispatch a technician to complete a service call can cost $175 to $250+ per call! 
By conducting regular visits at a lower rate that are focused on relationship building, asset verification, product compliance and preventive maintenance, RP2 can help you significantly reduce the number of service calls and the associated costs.


© 2015 RP2 Agency, LLC.

RP2 has over 10 years of experience training and executing preventive &
​compliance programs at the highest execution levels.